As of 1st August 2020 we will no longer be taking requests for medication over the phone for shielding patients. Please request in the normal way.
All requests for a consultation with a Doctor should be requested via our eConsult service. If you do not have internet access a member of the reception team will process on your behalf.
Current information on symptoms and guidance can be found on NHS or Government websites. www.nhs.uk and www.gov.uk
If you are diabetic and want further information specific to your health this can be found at www.diabetes.org.uk
You can also sign up to be contacted for Coronavirus research studies by going to www.bepartofresearch.uk
Coronavirus - Covid 19 Protocol at surgery with immediate effect.
The Practice is encouraging all patients to purchase their own personal items for use such as:
Home Blood Pressure monitor - Pulse Oximeter - and Digital Thermometer
These items are inexpensive and widely available from any pharmacy or online. They will not only be a useful addition to the home first aid kit but play a vital role in self managing healthcare issues and will enable you to report accurate readings to healthcare professionals either via our online services or during telephone consultations.
Please note that any one with an underlying health condition may receive a call from the surgery to discuss their health.
Suffolk County Council - Virtual Care Response Service
The Suffolk Virtual Care Response is a free service for people who are vulnerable or isolated due to the coronavirus pandemic and have little or no technological ability. It enables carers, family members and friends to video call via the Carephone to provide care and support virtually rather than face-to-face. If you would like to learn more about this service please visit Suffolk.gov.uk and search Carephone.
Problems with NHS supplier, Roche, has led to a temporary shortage of some chemicals we use to process blood tests. This is a national problem and we are doing everything we can to reduce the impact on our patients.
Temporarily we are having to prioritise clinically urgent tests, but that means that if you are having routine blood tests these will be delayed.
We appreciate this is frustrating and we are grateful for your patience while this matter is resolved. If any patients impacted are concerned and would like to talk to us please do get in touch.
Take our Friends and Family Test Click here
Join our Patient Participation Group
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we are setting up a virtual patient participation group so that you can have your say. We will ask members of the group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
Staff Training Dates
For all staff to undertake essential training there will be no GP surgeries held on the following afternoons:
- 6th February (Thursday)
4th March (Wednesday)
- 2nd April ( Thursday)
- 6th May (Wednesday)
- 10th June (Wednesday)
- 9th July (Thursday)
- 12th August (Wednesday)
- 10th September (Thursday)
- 7th October (Wednesday)
- 12th November (Thursday)
- 2nd December (Wednesday)
- Thursday 11th February
- Wednesday 10th March
Limited nurse sessions will be available for dressings and emergencies.
Morning clinics will take place as normal on these days.
If anyone has a medical emergency after 1pm on these dates, you should ring 111. Advice and urgent treatment will be provided by Harmoni Ltd. If you are unable to get through and the matter is life threatening, please dial 999.
The In-House Dispensary will be open until 1pm on training days .