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Online appointments

If you would like to use this facility please contact the surgery. We will then prepare a document, which must be collected in person from the surgery, containing the information which you will need in order to register on-line. Please allow 48 hours before collecting the registration document.

To safeguard the system we would ask you to bring photographic identification with you - for example, passport, driving licence or bus pass.

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Doctors

Tel: 01449 720666 for appointments

We offer an 'on-the-day' and pre-bookable appointment system. To book in advance simply phone the surgery and follow the instructions. This facility is only available from 18:30 to 08:00 and over the weekend. To book an appointment for the same day please ring after 08:30 to speak with one our receptionists. The doctors operate a 'personalised' list system which, we feel, creates good continuity of care, but if your doctor is fully booked we will try to offer you an appointment with an alternative doctor.

It is not always necessary to see your GP face to face and if you feel a telephone consultation will suffice please let Reception know.

The Partners would like to remind patients that our male and female GPs are able to assess male and female specific conditions equally well. Patients will get the same level of care regardless of the gender of their GP.

Nurses

Tel: 01449 720666 for appointments

Appointments with our practice nurses, health care assistant and phlebotomist may be booked in advance through reception. Automated telephone booking is not available

Satellite Clinics

Somersham Village Hall, Main Road, Somersham - This is held on some TUESDAY MORNINGS ONLY and must be pre-booked through the surgery on the above number.

Claydon - Appointments are some Monday and Friday mornings at the Claydon Pharmacy, Station Road, Claydon. Parking is available in the Greyhound Public House car park next door to the pharmacy. Please do not park in the street. Appointments must be pre-booked through the main surgery.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

GP+ Appointments                                                                       

Suffolk GP+ is for people who urgently need a doctor’s appointment or are unable to see their GP during normal GP hours.

Appointments can be made via Reception during our usual opening hours. Please note that patients cannot refer themselves to this service.

The service is staffed by local Suffolk GPs and Nurse Practitioners in Ipswich, Felixtowe, Stowmarket, Leiston and Wickham Market and is an NHS service delivered by the Suffolk GP Federation.

You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).

 

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